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Customer Service Skills Examples. Once you find employees who have these customer service skills, make sure they feel enabled to use them. Highlight Skills in Your Cover Letter: Try to be specific when mentioning the skills you can bring to the position in your cover letter and, if possible, have real-life examples you can.
Good customer service communication skills involve more than just the words you say although those are important too.
Add Relevant Skills to Your Resume: Become familiar with what the company is seeking and brainstorm a list of customer service skills you have that pertain specifically to the job for which you're applying.
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Customer service skills list: Listing Customer Service Skills in a Resume. Here are the top customer service skills your representatives need, according to data. You can skip questions if you would like and come back to.